Frequently Asked Questions

PartsToGo is a certified 3D printing service provider specializing in additive series production of plastic components. We manufacture high-quality, fully functional serial parts for industrial customers from small to large batches covering the full spectrum of industrial resin, filament, and powder technologies.

We provide industrial companies ranging from medium to global corporations with scalable series components, operating equipment, and spare parts. Our focus lies on demanding industries such as the semiconductor industry, mechanical and plant engineering, automation engineering, aerospace and defence, automotive and motorsport and the medical technology and pharmaceutical industry.

Yes, we produce everything from single prototypes to larger series and recurring orders, depending on your requirements and the selected technology.

We specialize in industrial plastic 3D printing. Our technological portfolio covers the full spectrum—from high-precision SLA resins to flexible and durable filament polymers (FDM), as well as high-strength powder materials (such as PA12 or TPU). Through this clear focus on plastics, we guarantee optimal material properties, maximum process stability, and maximum cost efficiency for your series production.

Our core focus lies on certified series components for industries with strict qualification requirements. Additionally, we specialise the manufacture of durable series operating equipment, fixtures, brackets, and spare parts for industrial applications. Whether small-batch or large-series we tailor the technology and process precisely to your specific quality and volume requirements.

We focus exclusively on industrial 3D printing for B2B applications. Our equipment, materials, and processes are strictly designed to meet the demanding requirements of regulated industrial sectors.

Yes, in many cases. Especially for complex geometries, small-to-medium batch sizes, or when speed and flexibility are critical, additive plastic printing offers significant cost advantages. We evaluate your component beforehand from both a technical and economic perspective and provide transparent advice on whether a substitution makes sense.

Our production plants and customer service are based in Karlsbad, Baden-Württemberg. In addition, we have locations in Cologne and Amsterdam, as well as a comprehensive sales network across the DACH region, the BENELUX region, and France. We are available for personal consultations during regular business hours.

You have two options to request a quote:

• Via our online quoting tool: You will receive a quote immediately after uploading your files, provided you do not need assistance with selecting the process or material.
• Manual inquiry via email: Our sales team will be happy to advise you on your application and evaluate the appropriate process and corresponding material. The quote will then be sent to you by email.

The response time depends on how you request your quote:

• If you use our online quoting tool, you will receive an immediate quote after selecting the process and material, which you can download as a PDF.
• For a manual inquiry, you will receive an individualized quote within a very short time, depending on the complexity of the components.

As standard, we work with common 3D formats such as STEP, STL, and OBJ. If you use a different format, please let us know, and we will verify compatibility.

Yes, we also support you if you do not yet have a 3D file available. Depending on the current state of your concept, we can derive a 3D model from a 2D drawing or digitize an existing component using metrology tools to create a printable 3D/CAD model for you.

Yes, we can save your production data and print parameters so that you can reorder recurring components smoothly at any time with consistent quality.

Yes, if required, our application experts can support you in selecting the right technology, material, and orientation within the build envelope. Furthermore, we advise you on design adjustments to optimize printability, performance, and costs—regardless of whether your file is already print-ready or still needs to be created or modified.

We offer resin-based (SLA/DLP/PolyJet), filament-based (FDM/FFF), and powder-based (SLS/SAF) 3D printing processes across a large industrial production area. Additionally, we support in special cases selected metal 3D printing applications, allowing us to cover a broad spectrum of industrial requirements.

The optimal technology primarily depends on the application, required properties, component size, batch size, and budget. You do not need to determine the process yourself: simply upload your 3D file and describe the application along with key requirements (e.g., strength, temperature resistance, surface finish). Our experts will recommend the most suitable technology and material, including price and lead time.

We offer a wide range of materials, but we are not limited to the resins, powders, filaments, and metals listed on our website. Depending on the request and requirement, we make every effort to meet your specific material needs.

Yes, we specialize in scalable on-demand manufacturing and can produce series components with reproducible quality. This is built on our industrial production equipment and certified processes.

Yes, depending on the technology and material, we offer comprehensive post-processing steps: painting, assembly, gamma sterilization, threaded inserts, vibratory finishing (tumbling), coating, machining of functional surfaces, dyeing, chemical smoothing, and additional processes to fulfill your functional or aesthetic requirements.

The best technology for functional prototypes depends on your requirements regarding strength, dimensional accuracy, surface finish, and temperature resistance. Upload your 3D file with a brief description of the application, and we will propose the matching technologies and materials.

For high thermal or chemical loads, we work with selected high-performance polymers and, where applicable, metals that have been specifically developed for such environments. If you inform us of your temperature range and environmental conditions, we will recommend suitable materials and provide an assessment of expected performance.

We offer material and process concepts that meet the typical requirements of aerospace, automotive, and other regulated industries. We coordinate viable options with you on an individual, project-specific basis. Depending on the application, we support you with material data sheets, certificates, and additional testing or documentation.

Yes, we can produce load-bearing and safety-critical components, provided 3D printing is suitable for the intended use and requirements are clearly defined. In these cases, we place special emphasis on material selection, process stability, testing, and documentation, closely coordinating the necessary quality assurance measures with you beforehand.

PartsToGo operates with an integrated management system and holds several internationally recognized certifications in quality management, environmental management, and information security. We are certified according to ISO 9001, EN 9100, ISO 14001, TISAX Level 3 Assessment and are currently working on acquiring the EASA Part 21G certification (targeted for Q1 2027).

PartsToGo is certified according to ISO 9001 for the scope of consulting, manufacturing, and distribution of additively manufactured components. The certification is registered under certificate number 1210065928.

PartsToGo is certified according to EN 9100 for quality management in the aerospace and defense industries. The scope covers the "manufacturing and distribution of additively manufactured components for the aerospace and defense industries." The certification is registered under certificate number 12 210 69307.

Yes, our environmental management system is certified according to ISO 14001 under certificate number 1210465928.

For projects involving sensitive or confidential data, we rely on our TISAX Level 3 Assessment (ID LHK68R) backed by formal contracts. This confirms compliance with the highest information security standards in the automotive industry.

We ensure component quality and repeatability through a structured, four-stage inspection process with defined quality releases: prior to printing, during the build process, as well as post-printing and during post-processing. Every component is inspected against agreed requirements (CTQs, dimensions, material properties, surface and functional criteria), fully documented, and strictly traceable from CAD data to the released final part.

Yes. For applications with specific standards, regulatory requirements, or documentation duties, we work directly with you to clarify technical feasibility, material certificates, traceability, and any additional quality assurance measures that may be required.

Your CAD data and project details are treated with strict confidentiality and used exclusively for processing your order and rendering our services. Your data will neither be passed on to third parties nor stored by us permanently. If required, we are pleased to sign a separate Non-Disclosure Agreement (NDA) with you.

We mainly serve customers across the DACH region (Germany, Austria, Switzerland) the BENELUX region (Belgium, Netherlands, Luxembourg), France, Italy and Spain but can also handle projects across broader Europe upon request. Cooperation outside Europe is also possible, subject to prior alignment regarding logistics and customs requirements.

Turnaround times depend on the technology, material, component size, and quantity. Our focus is on fast, reliable delivery that integrates seamlessly into your development and production workflows. Standard manufacturing takes 3–5 days, while express manufacturing takes 1–2 days. Express shipping takes one business day within Germany and two business days across Europe.

If you have a time-critical project, contact us directly specifying your deadline. We will immediately check whether expedited production and prioritized shipping are possible (Standard manufacturing: 3–5 days / Express manufacturing: 1–2 days).

We package components to ensure safe transport tailored to their material and geometry, shipping them via reliable logistics partners. Specialized packaging or labeling can be implemented upon request.

Upon request, we offer direct drop-shipping to your end customers or across multiple delivery addresses. We align shipping details with you so that delivery, documentation, and packaging fit your workflow perfectly.

Yes, we can provide unbranded/neutral packaging and, by agreement, incorporate specific labels provided by you on the packaging as well as in accompanying documentation. This allows you to utilize our production capabilities as a white-label service for your customers.

For recurring components and series projects, we can jointly define custom warehousing or on-demand manufacturing concepts. Together, we establish call-off quantities, delivery lead times, and framework conditions so you can access parts quickly without tying up unnecessary capital in stock.

Prices are based on the selected technology, material, build volume, order quantity, and required post-processing. You will receive a transparent quote before every order.

Depending on the requested service and delivery region, a minimum order value may apply. If applicable to your project, this will be communicated along with your quote.

We offer several secure payment options to suit your procurement process: invoice purchase, advance payment (bank transfer), credit card, or PayPal (including PayPal Plus payment options).

Yes, for recurring projects and larger volumes, we can set up a framework contract to simplify your purchasing and secure predictable pricing. This can include agreed volume pricing tiers, defined technologies and materials, standardized delivery lead times, and, if needed, dedicated service level agreements for engineering support and express production. Share your expected annual volume and typical part requirements with us, and we will draft a tailored framework contract for your company.

Yes, larger quantities and long-term partnerships benefit from our volume-tiered pricing structures or dedicated framework agreements. Once you share your anticipated volumes and requirements, we can develop a matching business model for you.

A cost comparison depends heavily on geometry, quantity, and material requirements. We are glad to validate your component and demonstrate for which volume ranges and scenarios 3D printing is more economical or offers clear added value over CNC machining or injection molding. Please note that milled or injection-molded parts cannot always be directly translated to 3D printing without adaptation—this should be evaluated on a case-by-case basis.

You can reach our experts using the online forms on our website or directly via the online ordering portal, where you can leave a brief project description. Alternatively, we are available via email at info@parts-to-go.com or by phone at +49 7248 911 107.

Yes, by arrangement, we offer both online consultations and on-site appointments. We can review your applications in detail, inspect CAD data, discuss suitable technologies and materials, and present sample components as well as best practices for additive design. Together, we identify how 3D printing can be optimally integrated into your development and production processes and define potential pilot projects or framework agreements.

Yes, we actively assist you in identifying new 3D printing use cases in your business. Our application experts analyze your existing components, assemblies, and workflows to screen for parts that are technically and economically ideal candidates for additive manufacturing. Together, we define concrete pilot parts and application areas where 3D printing can shorten lead times, lower costs, or unlock design improvements unattainable through conventional manufacturing methods.

Yes, we can act as an external development partner and extended workbench for your ongoing development and series production projects. We accompany you from early prototyping stages through industrialization to recurring series delivery, flexibly adapting our workflows to your internal processes.